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HomePrivacy Policy

Privacy Policy for www.vitaflex.com

A Note to Children and Parents: We intend the Vita Flex Web site for use by horse enthusiasts of any age. Children - Before sending any information about yourself over the Internet to us or anyone else, be sure to ask your parents for permission. Parents - Vita Flex Nutrition recommends that parents take an active role in their children's use of the Internet. We encourage you to talk to your children about safe and responsible use of their personal information while using the Internet.

There is a growing concern over privacy of personal information gathered on Web sites. Personal and financial information can be sold or traded, severely compromising the security of the visitor. Vita Flex Nutrition opposes any policies that will, in any way, compromise the privacy and security of visitors to our Website.

Vita Flex Nutrition has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for this website: www.vitaflex.com.

Our site's "information request" form requires users to give us contact information (like name and email address). We use customer contact information from the "information request" form to send the user information about our company. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

This site contains links to other sites. www.vitaflex.com is not responsible for the privacy practices or the content of such Web sites.

Our site uses order forms for customers to request information, products, and services. We collect visitor's contact information (like their email address) and may collect financial information (like their account or credit card numbers). Contact information from the order form is used to send orders to our customers. The customer's contact information is used to get in touch with the visitor when necessary, and only if specified. Users may opt-out of receiving future mailings; see the choice/opt-out section below. Financial information collected is used to bill the user for products and services. This information will also be used by the vendor responsible for order fulfillment.

We may, at times, have online surveys. Our online surveys may ask visitors for demographic information (like their zip code, age, or income level). Demographic and profile data may also be collected in these surveys. We will use this data to tailor our visitor's experience at our site.

We run contests on our site in which we ask visitors for contact information (like their email address). We use contact data from our contests to send users their prizes. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Security
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Our site is hosted on a secure server. All information gathered from our site resides on a firewall protected proxy server. Access to this database is password protected.

Children's Guidelines
This site will not collect online contact information from children without prior parental consent or parental notification.

Choice/Opt-Out
Our site provides users the opportunity to opt-out of receiving communications from us at the point where we request information about the visitor. This site gives users the following options for removing their information from our database to not receive future communications or to no longer receive our service.

  1. You can use this Opt-Out form.
  2. You can call us toll free at 1-800-848-2359 in the U.S. and Canada.
  3. You can call us at 1-802-244-7474 or fax us at 1-888-241-9547 to state your request.
  4. You can write to us at Vita Flex Marketing, POB 34820, Phoenix, AZ 85067-4820.

Correct/Update
This site gives users the following options for changing and modifying information previously provided.

  1. Call our customer service representative at 1-800-848-2359 or email us at customerservice@vita-flex.com.

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